Privacy Policy (GDPR)
Last updated: October 2025
This Privacy Policy describes how Safari by Max collects, uses, and protects your personal information when you use our website https://www.safaribymax.fi and our booking services.
1. Data Controller
Safari by Max
Tmi Mariia Ogarkova
Business ID (Y-tunnus): 3480576-3
Address: Koppelontie 266B, 99800 Ivalo, Inari, Finland
Email: safaribymax@gmail.com
2. What Personal Data We Collect
- Full name, email address, and phone number
- Booking and payment information
- Pickup location or accommodation details (if provided)
3. Purpose of Data Processing
We process personal data to:
- Confirm and manage bookings
- Provide customer support and respond to inquiries
- Send booking confirmations and essential information about your tour
- Comply with Finnish accounting and legal requirements
4. Data Processors and Third-Party Services
We use the following GDPR-compliant partners to handle bookings and payments securely:
- Bókun (Iceland) – booking management platform used to handle reservations and customer information. Read Bókun’s Privacy Policy.
- Stripe – payment processor used for secure online transactions. Read Stripe’s Privacy Policy.
5. Data Retention
We retain booking and payment information for up to 6 years in accordance with Finnish accounting law.
6. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communication (if applicable)
- File a complaint with the Finnish Data Protection Ombudsman (https://tietosuoja.fi/en/home)
7. Contact
For any questions or requests related to your personal data, please contact us at:
📧 safaribymax@gmail.com
8. Data Security
All personal data is stored securely, and all online payments and bookings are protected by SSL encryption. We never sell or share personal data with unauthorized third parties.
9. Cookies
Our website uses cookies to ensure the proper functioning of the site and to improve your experience. Cookies are small text files that are stored on your device when you visit our website.
We use the following types of cookies:
- Necessary cookies – Required for the basic functionality of the website, such as booking and navigation. These cookies cannot be disabled.
- Analytics cookies – Used to understand how visitors use our site and improve performance. These cookies are optional and will only be activated after your consent.
- Marketing cookies – Used for personalized advertising and remarketing. These cookies are optional and will only be activated after your consent.
When you visit our website for the first time, you will see a cookie banner that allows you to manage your cookie preferences. You can accept only necessary cookies or give consent to analytics and marketing cookies as well.
Your cookie preferences are stored for 6 months. You can change or withdraw your consent at any time by clicking the “Manage Cookies” button at the bottom of our website or by clearing cookies in your browser settings.
Our cookie banner and consent management are powered by CookieYes to ensure compliance with the GDPR (EU) and Finnish data protection regulations.
For more details about our use of cookies or data processing, you can contact us at: safaribymax@gmail.com